Snow sleds | High Performance | Kick Sleds | Mountain Boy | Stiga bike sleds | Search | Shopping cart | Sledding info| FAQs | Site map
Snow Sleds Home

Snow Sleds Contact
Snowsleds.net in People Magazine
Snow sleds, snowsleds, sleds, sledPlastic sledsWooden sledsSledding gear and accessoriesBest selling snow sleds and snow toysSledding information
 
Snow sleds by category

Featured snow toys and sleds
Stiga Ski Bike Sleds
Snow sleds
Baby sleds
High-Performance sleds
Plastic snow sleds
Wooden sleds
Inflatables
Steerable sleds
Sleds with brakes
Toboggans
Snow tubes
Kick sleds
Saucer & Foam

Snow sleds (All Categories)

Winter fun and games
Skis
Snow scooters
Snow skates
Snow toys
Snowboards

Sledding gear and accessories
Helmets
Pumps
Safety gear
Sledding accessories
Snow goggles
Snowshoes
Solar Backpacks
Warmers
Winter clothing and outerwear
Winter hydration packs

Sleds on sale
Clearance snow sleds
Discount snow sleds


Snow sleds home > Sledding information center > Snow sleds customer service

Customer Service Center

Click here to see our selection of snow sleds
snow sleds

Sledding supplies - customer serviceThanks for visiting SnowSleds.net. Every day we help customers find the winter sleds, snow toys and gifts they need. With a huge selection of sledding products including toboggans, saucers, wooden sleds and more, you are sure to find just the item you are looking for. We have been in the snow sled business since 2005 and truly appreciate the opportunity to serve you today and in the future!

Having trouble placing a sled order online?  Have a question about a product?  Want to check on the status of your snow sled order?

Call our friendly and knowledgeable customer service department and they can take your order over the phone, give you more info about a product and answer any other questions you may have.

Customer service number: IN Transition: New Phone Number to Follow Shortly
Monday – Friday 9 a.m. – 5 p.m. MST

Customer service email:
customerservice@snowsleds.net

 

Contact SnowSleds.net


Monday – Friday 9 a.m. – 5 p.m. MST

Email
customerservice@snowsleds.net

 

Return Policy on all snow sleds

We strive for loyal and happy customers and, if you are not satisfied with your purchase please take advantage of our "Money Back Guarantee" Return Policy.

If you are not fully satisfied within 30 days of the delivery date, please return your order to us. Call our dedicated customer service at and they will assign to you a Return Authorization Number (RAN) which allows us to keep track of the return.

Our "Money Back Guarantee" is meant to make your shopping experience enjoyable, convenient and risk-free. You may return any item for a full refund of the purchase price less any shipping charges.

The returned product must be in new and unused condition, in the original box with all the documentation, parts and accessories to insure full credit. "New and unused" means sale-able condition, not dirty and not washed. We cannot accept returns for an item with any indications that it has been used.

Return shipping costs are your responsibility unless the item is damaged or defective. Custom items (engraved on not returnable) Tthere is a 15% restocking fee for all other items. If you have any questions about the restocking fee as it pertains to your order please call us before we ship the product as once it leaves the warehouse we have incurred our cost.

We love satisfied customers so if you have any questions about this policy, please feel free to contact us via e-mail at customerservice@snowsleds.net or via telephone at .

Note: Shipping charges cannot be refunded.

Please allow us 10-14 days once we have received your return to process and credit your credit card.

Damaged or Defective Items

If your order arrives at your door damaged, broken or defective, we will either replace the broken parts if possible or ship out a new one completely at our expense.

Requests for replacement parts will be processed as quickly as possible. Please note that we are not able to express ship replacement pieces.

We work hard to make your shopping experience an enjoyable one.

Credit and Return Time

Please give us some time to process your return/exchange. It takes about 10 business days for us to receive the returned or exchanged product back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail that reflects that your credit card has been credited.

All refunds granted are for the purchase price of the product only and can only be issued to the credit card used at purchase.

Canceling Your Order

If you have placed an order and would like to cancel it, please call us at within four hours of placing your order to cancel it free of any charges.

Don't worry! Even after the four hours, our friendly customer service will do all that we can to stop the items from being processed and/or shipped but there is no guarantee that we will be able to stop it in time

Privacy Policy

We promise never to sell any customer's information to any third party. This is our pledge to you, our customer. Any information gathered on this site will be used only by SnowSleds.net. One month after your order is placed; your credit card information is automatically deleted from our database. Your privacy is our first and main concern. We understand that you want to be able to purchase snow sleds online and not have to give away your personal information to do so.

Limitations: Even though we try our best to ensure your privacy and security and always look to use the best available and tested technologies to guard and protect our web site and our customers, we face the same risks as all Internet companies.

 

More helpful links:

Shipping rates
Entire snow sled product catalog
View shopping cart

Browse our products by category:

 

 

Pull sleds snow toys Plastic sleds

 

 

 





Trusted site - secure shoppingWe accept all major credit cards

Jump to most popular snow sled search results:
Snow sleds | Toboggans | Baby sleds | Steel runner sleds | Outerwear | Winter clothing | Plastic sleds | Discount sleds | Cheap sleds | Saucer snow sleds | Snowboards
Snow tubes | Baby sleighs | Sledding gear | Skis | Snow toys | Vintage sleds | Sled accessories

Snow sleds | | View snow sled Catalog | Security and Exchanges | Snow sled news center | Link to us
Copyright © 2004- 2016